1. Order Processing
Once your order is confirmed and payment has been received, our team begins processing your order promptly. This includes container inspection, scheduling logistics, and coordinating delivery with our transportation partners.
2. Shipping Costs
We offer flat-rate shipping on all container orders — no surprises at checkout.
This flat rate includes:
- ✅ No additional charges based on distance or location
- ✅ No variation by container size or type
- ✅ No hidden fees or fuel surcharges
- ✅ All shipping costs clearly displayed before checkout
3. Shipping Timeframe
Cargo Container Supply offers nationwide shipping with an estimated delivery timeframe of 5–7 business days from the date of order confirmation.
Our logistics team will contact you prior to delivery to:
- Confirm scheduling
- Coordinate site access
- Arrange proper placement of the container
4. Delivery Method
Containers are typically delivered using tilt-bed or flatbed trucks. The delivery method depends on container size, site conditions, and accessibility.
Customer Responsibilities
- Ensure the delivery site is accessible for large trucks
- Provide a level surface for container placement
- Clear any obstacles prior to delivery
- Be present or designate a representative at the time of delivery (if required)
5. Inspection & Condition
All containers are inspected prior to dispatch and delivered in the condition described at the time of purchase. Photos, specifications, and condition details are available upon request before delivery.
6. Delivery Location & Access
It is the customer's responsibility to confirm that the delivery location:
- Allows adequate truck access
- Has sufficient turning radius for large vehicles
- Complies with local regulations or zoning requirements
7. Delays & Exceptions
While we make every effort to deliver within the stated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, transportation issues, or unforeseen logistical challenges.
8. Damaged or Incorrect Deliveries
If your container arrives damaged or incorrect, please take the following steps:
- Notify the delivery driver immediately (if possible)
- Contact us within 7 days of delivery
- Include photos and a clear description of the issue so we can resolve it quickly
