General & Buying
1. What sizes do shipping containers come in?
The two most common standard sizes are 20-foot and 40-foot lengths. They are uniformly 8 feet wide.
2. What is a High Cube (HC) container?
A High Cube container is 9 feet 6 inches tall, which is exactly one foot taller than a standard container (8 feet 6 inches). This provides extra headroom and cubic volume.
3. Do you sell to the general public or just businesses?
We sell to everyone! Whether you are a business needing commercial storage, a farmer needing equipment shelter, or an individual building a tiny home, we can supply you.
4. Can I come pick out my specific container at the depot?
Due to strict safety and liability regulations at the active intermodal depots, the general public cannot walk the yards to pick a specific container. However, we guarantee the structural grade you purchase.
5. Do you offer rent-to-own or financing?
Currently, we only accept full payment at checkout via credit card or PayPal. We do not offer in-house rent-to-own or financing plans at this time.
6. How much does a shipping container weigh?
An empty 20-foot container weighs roughly 5,000 lbs. An empty 40-foot container weighs between 8,000 and 8,500 lbs.
7. What are shipping containers made of?
They are constructed from Corten steel (also known as weathering steel), which is highly resistant to corrosion and designed to withstand harsh ocean environments.
Container Conditions & Grading
8. What does "One-Trip" mean?
A One-Trip container is essentially new. It was manufactured overseas, filled with cargo for one trip to the USA, and then sold. It will have minimal wear.
9. What is a Cargo Worthy (CW) container?
A Cargo Worthy container is structurally sound enough to be certified for international ocean freight. It will have visible surface rust, dents, and heavy wear, but is fully structurally solid.
10. What is a Wind & Water Tight (WWT) container?
WWT means the container is guaranteed not to leak. The doors will seal and protect your goods from weather. However, it will have significant cosmetic rust and dents. It is no longer certifiable for ocean shipping.
11. What is an "As-Is" container?
An "As-Is" container is damaged and may have holes, severe roof dents, or broken doors. We rarely sell these online, but they are used for scrap or heavy modification projects.
12. Will my used container have rust and dents?
Yes, absolutely. Any used container (CW or WWT) spent 10-15 years on cargo ships and trains. Surface rust and dents are guaranteed, but they do not affect the storage utility.
13. Can I pick the color of my container?
For used containers, no. They come in original shipping line colors (maroon, blue, green, etc.) with original logos. One-Trip containers are typically solid tan or gray, but colors cannot be strictly guaranteed.
14. Are the floors inside the container safe?
Yes. The floors are made of heavy-duty, marine-grade plywood (about 1.1 inches thick). They are treated to resist pests and moisture during ocean transit.
Shipping & Delivery
15. How much is delivery?
We charge a strict $450 flat rate for standard delivery per container, anywhere within our service area.
16. How long does delivery take?
Our standard timeline is 5 to 7 days from the moment your payment is successfully processed.
17. How is the container delivered?
We deliver using a heavy-duty tilt-bed or roll-off flatbed trailer. The bed tilts back, and the truck slowly pulls forward, letting the container slide onto the ground.
18. Can you deliver to a dirt lot or field?
Only if the ground is very firm, dry, and flat. Commercial trucks weigh tens of thousands of pounds. If the dirt is soft or muddy, the truck will get stuck, and the delivery will be aborted.
19. How much space do I need for delivery?
For a 20ft container, you need about 60 feet of straight-line clearance. For a 40ft container, you need over 100 feet of straight-line clearance to allow the truck to pull away as the container slides off.
20. Does someone need to be home for delivery?
Yes, an adult (18+) must be present to show the driver where to drop the container and to sign the Bill of Lading delivery receipt.
21. Will the driver place it exactly where I want?
The driver will try to accommodate your request, but final placement is entirely at the driver's discretion based on safety, truck clearance, and ground stability.
22. Can you lift a container over my fence?
No. Standard delivery does not include a crane. The container must slide off the back of the trailer. If you need it craned over a house or fence, you must hire a local crane service to meet our driver.
23. Can you deliver to a P.O. Box?
No. We require a physical, accessible street address or marked GPS coordinates on accessible land.
Site Preparation
24. Do I need a foundation for my container?
While not strictly required, we highly recommend keeping the container slightly off the ground to prevent moisture buildup underneath. Railroad ties, gravel pads, or concrete blocks at the four corners work perfectly.
25. How level does the ground need to be?
The ground must be as level as possible. If a container sits on uneven ground, it will "rack" (twist slightly), which makes opening and closing the heavy steel doors very difficult.
26. What happens if the delivery truck gets stuck?
If you direct our driver off a paved or solid gravel surface onto soft ground and the truck requires a heavy-duty tow, you will be liable for the towing fees.
27. Do I need a permit for a shipping container?
Permit rules vary wildly by city, county, and HOA. We do not provide legal zoning advice. It is your sole responsibility to ensure you are legally allowed to place a container on your property.
28. Can the driver place the container on concrete blocks for me?
If you have your blocks ready, the driver can aim the container onto them as it slides off the trailer. However, drivers do not carry jacks and cannot manually lift the container onto blocks after it is on the ground.
Payments, Returns & Taxes
29. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal through our secure online checkout.
30. Is my credit card information secure?
Yes, 100%. We use 256-bit SSL encryption and are PCI-DSS compliant. We never see or store your full credit card number.
31. Is the $450 shipping fee taxable?
In the State of Illinois (and several other states), shipping and freight charges are subject to sales tax by law. The tax will be calculated accurately at checkout.
32. Do you accept tax-exempt orders?
Yes! If you are a farmer, reseller, or non-profit, please email us your valid tax-exempt certificate before placing your order so we can send you a tax-free invoice.
33. What is your return policy?
We offer a 30-day return window. The container must be in the exact condition it was delivered in (no paint, cuts, or modifications).
34. Who pays for return shipping?
If the return is due to our error (e.g., severe structural damage or wrong size), we pay 100% of the return freight. If the return is due to buyer's remorse (e.g., you changed your mind or don't like the rust), you pay the return freight plus a 10% restocking fee.
35. How long do refunds take?
Once the container is retrieved and inspected at our depot, refunds take 7 to 14 business days to process back to your original payment method.