1. Accepted Payment Methods
To ensure a seamless and accessible checkout experience, Cargo Container Supply accepts the following major credit and debit cards directly through our secure online checkout:
- Visa
- Mastercard
- American Express
- Discover
- Bank Transfers
We do not accept cash on delivery (COD), personal checks, or money orders for online purchases. All transactions are processed electronically.
2. Transaction Timing & Order Processing
When you place an order for a shipping container, your payment is processed immediately.
| Action | When it happens |
|---|---|
| Payment Authorization & Capture | Immediately at the time the order is successfully placed at checkout. |
| Order Processing | Within 1-2 business days after payment clears. |
| Refunds (if applicable) | Processed within 3-5 business days upon order cancellation or return approval. |
3. Pricing Transparency & No Hidden Fees
In strict compliance with Google Merchant Center guidelines and Illinois State Law, Cargo Container Supply guarantees total pricing transparency.
- Currency: All product prices, shipping fees, and taxes are listed and processed in U.S. Dollars (USD).
- Shipping Flat Rate: Our shipping fee is a strictly flat rate of $450 per container. This is displayed at checkout before you enter payment details.
- Sales Tax: Applicable state and local sales taxes (including Illinois sales tax for in-state buyers) are calculated at checkout based on the delivery address.
- No Surcharges: We do not charge "credit card processing fees," "convenience fees," or any hidden surcharges for using a specific payment method.
4. Payment Security (PCI-DSS Compliance)
Protecting your financial data is our highest priority. Cargo Container Supply operates a fully encrypted website.
- SSL Encryption: Our entire checkout process is secured by industry-standard 256-bit Secure Socket Layer (SSL) technology. Look for the padlock icon in your browser's address bar.
- PCI Compliance: We do not store, process, or transmit your full credit card number on our own servers. All payment data is tokenized and handled directly by our PCI-DSS Level 1 compliant payment gateways (e.g., Stripe, Shopify Payments, or PayPal).
5. Fraud Prevention & Verification
Because shipping containers are high-ticket items, our payment gateway utilizes automated fraud prevention tools.
If our system flags a transaction as high-risk, we reserve the right to delay the order and contact you at the phone number or email provided to verify your identity prior to arranging delivery.
6. Payment Disputes & Chargebacks
We kindly ask that if you have an issue with your delivery or order, you contact us directly to resolve it before initiating a chargeback with your bank. We are committed to fair and prompt resolutions in accordance with Illinois consumer laws. Fraudulent chargebacks (e.g., falsely claiming an item was not received when a signed Bill of Lading exists) will be pursued to the fullest extent of the law.